Terms & Conditions
Our Terms & Conditions
Welcome to XYZ Bill (“XYZ Bill”, “we”, “our”, or “us”). These Terms & Conditions govern your use of the XYZ Bill website, cloud software, applications, and related services.
By accessing or using XYZ Bill, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By creating an account or using XYZ Bill, you confirm that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy.
If you do not agree with these terms, please do not use our services.
2. Our Services
XYZ Bill is a cloud-based billing, invoicing, inventory, GST, POS, and business management software designed for retail, wholesale, and service businesses.
Features may change, improve, or be updated from time to time without prior notice.
3. User Responsibilities
You agree to:
- Provide accurate registration information.
- Keep your login credentials secure.
- Maintain the confidentiality of your account.
- Use the software only for lawful business purposes.
- Not attempt to copy, reverse engineer, modify, or interfere with the software or its security.
You are responsible for all activity carried out using your account.
4. Free Trial
XYZ Bill offers a 14-day free trial to allow users to fully evaluate the software before making any purchase.
No credit card or advance payment is required to start the free trial.
During the trial period, users can explore the software and determine whether it meets their business requirements before subscribing.
5. Subscription & Payment Policy
XYZ Bill operates on a prepaid subscription model.
By purchasing a subscription, you agree that:
- Subscription fees must be paid in advance.
- Prices displayed at the time of purchase are applicable.
- Applicable taxes (including GST where required) may be added.
- Subscription fees provide access to the selected plan for the purchased billing period.
- Your subscription becomes active once payment is successfully processed.
Failure to make payment may result in suspension or termination of access to paid features.
6. Refund Policy
Please Read Carefully
XYZ Bill provides a 14-day free trial without requiring any credit card or advance payment.
This free trial is intended to allow prospective customers to thoroughly evaluate the software before purchasing.
Because users have the opportunity to fully test the software during the free trial, all subscription purchases are considered final once payment has been successfully completed.
Accordingly:
- Subscription fees are generally non-refundable after purchase.
- We do not provide refunds because a user decides not to continue using the software after upgrading.
- We do not provide refunds for partial subscription periods or unused time remaining in a subscription.
- We do not provide refunds based on changes in business requirements, lack of usage, or accidental purchases made after the trial period.
Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where a refund is required by law, we will comply with those legal obligations.
7. Cancellations
You may cancel your subscription at any time.
Cancellation prevents future renewals but does not automatically entitle you to a refund for the current subscription period.
Your account will continue to have access until the end of the paid billing period.
8. Intellectual Property
XYZ Bill, including its software, design, branding, logos, source code, graphics, and content, is the exclusive property of XYZ Bill and is protected by applicable intellectual property laws.
No part of the software may be copied, reproduced, distributed, or modified without written permission.
9. User Data
You retain ownership of all business data entered into XYZ Bill.
We do not claim ownership of your invoices, customers, products, inventory, or financial records.
You grant us permission to process and store your data solely for the purpose of providing our services.
10. Service Availability
While we strive to provide uninterrupted service, we do not guarantee that the software will always be available without interruption.
Scheduled maintenance, technical issues, security updates, or circumstances beyond our reasonable control may temporarily affect service availability.
11. Limitation of Liability
To the maximum extent permitted by applicable law, XYZ Bill shall not be liable for:
- Loss of profits
- Loss of business
- Loss of customers
- Loss of goodwill
- Data loss resulting from user actions
- Indirect, incidental, consequential, or special damages arising from the use or inability to use the software
Our total liability shall not exceed the subscription amount paid by you for the current billing period.
12. Account Suspension
We reserve the right to suspend or terminate accounts that:
- Violate these Terms.
- Engage in fraudulent or unlawful activity.
- Attempt unauthorized access to our systems.
- Misuse the platform or interfere with other users.
13. Modifications
We may update these Terms & Conditions from time to time.
Material changes will be published on our website or within the application. Continued use of XYZ Bill after such changes constitutes acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bhubaneswar, Odisha, India.
